Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Effective Date: 18 March 2026
Last Updated: 18 March 2026, 4:00 PM IST

1. INTRODUCTION

Welcome to Drone Mandi, a platform operated by Lakir Technologies Private Limited, headquartered in Bangalore, India.

We are committed to protecting your privacy and ensuring transparency in how your personal data is collected, used, and shared when you use our website, mobile application, and services.

By accessing or using our platform, you agree to the terms of this Privacy Policy.

2. INFORMATION WE COLLECT

2.1 Personal Information

Full name
Phone number
Email address
Address / Location
Government ID (for pilot verification / DGCA compliance)

2.2 Business & Pilot Information

DGCA license details
Drone registration details
Certifications and experience
Company details (if applicable)

2.3 Payment Information

Payment details processed via Paytm Payment Gateway
Transaction IDs and billing details

*Note: We do NOT store card/banking details.

2.4 Device & Technical Data

IP address
Browser type
Device information
App usage data

2.5 Location Data

GPS location for service matching and bookings

3. HOW WE USE YOUR INFORMATION

We use your data to:

Provide drone services and connect users with pilots
Verify pilots as per DGCA regulations
Process payments securely via Paytm
Improve platform functionality and user experience
Send booking confirmations, updates, and support messages
Prevent fraud and ensure platform safety
Comply with legal and regulatory requirements

4. PAYMENT PROCESSING (PAYTM)

All payments on Drone Mandi are processed through Paytm Payment Gateway (Paytm Payments Services Limited).

We do not store your debit/credit card or banking details
Paytm may collect and process your payment data as per their privacy policy
Transactions are secured using industry-standard encryption

5. THIRD-PARTY SERVICES

We may use third-party services including:

5.1 Google Services

Google Analytics (usage tracking)
Google Ads (advertising & remarketing)

5.2 Meta (Facebook/Instagram)

Facebook Pixel for ad tracking and optimization

5.3 Payment Gateway

Paytm Payments Services Limited

These third parties may collect data in accordance with their own privacy policies.

6. DATA SHARING

We may share your information with:

Drone pilots / service providers (for booking fulfillment)
Payment processors (Paytm)
Legal authorities when required
Service partners (hosting, analytics, communication tools)

We DO NOT sell your personal data.

7. DATA SECURITY

We implement industry-standard security measures including:

SSL encryption
Secure servers
Restricted data access
Regular security audits

However, no system is 100% secure.

8. DATA RETENTION

We retain your data:

As long as your account is active
As required for legal and compliance purposes
For fraud prevention and dispute resolution

9. YOUR RIGHTS

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Withdraw consent (where applicable)

To exercise your rights, contact us at:
📧 care@dronemandi.com

10. COOKIES POLICY

We use cookies and similar technologies to:

Enhance user experience
Track website performance
Run targeted ads (Google / Facebook)

You can control cookies via your browser settings.

11. DGCA & LEGAL COMPLIANCE

Drone Mandi operates in compliance with DGCA (Directorate General of Civil Aviation, India) guidelines.

Pilots may be required to submit valid licenses and certifications
We may share required information with authorities if mandated

12. CHILDREN'S PRIVACY

Our platform is not intended for users under 18 years of age.

We do not knowingly collect data from minors.

13. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.

Updates will be posted on this page with a revised "Last Updated" date.

14. CONTACT US

Lakir Technologies Private Limited
Bangalore, India

📧 Email: care@dronemandi.com
🌐 Website: https://dronemandi.com